Privacy and Cookies

What information do we collect?

We collect information from you when you fill out a form. This information can vary depending on the form.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalise your experience (your information helps us to better respond to your individual needs).
• To administer a contest, promotion, survey or other site feature.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

All information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorised with special access rights to our systems, and are required to keep the information confidential.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

Target Information Systems are committed to providing you with the best experience to you from our website. In order to do this, we use analytical software to help us accurately collate and measure information about the websites usage.

Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. You are not obliged to accept cookies and you can adjust your browser’s setting to prevent it from accepting cookies on your computer. You can learn more about these small files and how to manage them yourself on www.aboutcookies.org.

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

This website creates a small number of Google Analytics cookies:

• utma
• utmb
• utmc
• utmz
• _ga — Google Analytics
• _gat — Google Analytics

We use Google Analytics to find out information about your visit such as the amount of time you’re on our website, how many times you’ve visited, and how often you visit. If you’d prefer not to have Google Analytics cookies saved on your computer, you can change this through your browser’s privacy preferences.

Microsoft Clarity stores cookies to user statistics which we use in order to improve our website for its users. If you’d prefer not to have Microsoft Clarity cookies saved on your computer, you can change this through your browser’s privacy preferences.

Do we disclose any information to outside parties?

No, absolutely not. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Third Party Processors

Our carefully selected partners and service providers may process personal information about you on our behalf as described below:

“Digital Marketing Service Providers

We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information.  Our appointed data processors include:

(i)Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: http://sopro.io.  Sopro are registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at: dpo@sopro.io.”

Online Privacy Policy only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

GDPR: Privacy and data protection

Details the Privacy & Data Protection Policy of Target Information Systems Limited (Target) for Products and Services provided to of our customers (the Client) and for our Sales & Marketing activities (the Prospect). Updated at the last revision to meet the needs of the forthcoming General Data Protection Regulation (GDPR) which comes into effect in May 2018.

This document is intended to address two key instances of Data Privacy & Protection:

Our Clients Data

Target Data

Target takes the storage, usage and transmission of data very seriously. We welcome any challenges that you may have to this policy or our approach.

Our intent

Target will at all times comply with its obligations under the GDPR as well as any preceding, subsequent or additional data protection obligations

The policy

Where and how we store your information

We can store your information wherever and however you require.

Our default storage solution is:

• Data is stored in the UK
• Data is stored in ISO27001 accredited data centres
• Data is behind Enterprise standard firewalls
• Our servers are Penetration Tested annually

How we use information – for our clients

We do not use our Client’s information.

Target acknowledges that we may come into possession of personal data provided to us by our Client. Target and our Clients acknowledge that the Client is the owner and Data Controller in relation to any such personal data and that Target shall only act as Data Processor as agent for the Client.

The Client will at all times comply with its obligations under the GDPR as well as any preceding, subsequent or additional data protection obligations shall indemnify Target on demand for any loss, damage, fine award or costs incurred by Target as a result of any breach of this clause.

All information Clients store in a system provided by Target is only ever accessed for the provision of our services. Target are appointed your agent to undertake its role as data processor.

How we use information – for our prospecting

Like all businesses, we hold personal information for marketing purposes. This information is typically harvested from social media, exhibitions and networking events.

We market to propects in businesses whom we suspect can benefit from the goods and services we provide. We take our lead on using prospect data from The Information Commissioners Office:

https://ico.org.uk/for-organisations/direct-marketing/business-to-business-marketing/

We treat your data with respect. Our marketing data is stored in the UK in our own CRM database, Mercury CRM.

Email marketing

Where email marketing is undertaken, all communication has an immediate unsubscribe. We only ever intend to send relevant marketing communications to our Prospects. If we get that wrong, we will amend our records as soon as we become aware; we value your time as much as we value ours.

Direct approaches

Our Sales or Marketing team may contact prospects from time to time directly from the harvested information.

How data is shared

• Client data is never shared.
• Prospect data is never shared.

Data retention

Target keeps Client data (limited to information about clients, projects, invoices and payment information and excluding application data) for a period of seven years upon cessation of Services. This is part of our ISO9001 Quality Management System. Application data, where Target has acted as Data Processor is deleted upon cessation of services unless otherwise agreed with the Client.

We can delete your data upon receipt of a request to delete on a hardcopy letter.

Your rights to access and control your personal data

Clients and Prospects have the right to request what data we hold about them. We intend to service these requests for information on 10 working days.

Prospects can control the message they receive from us by immediately unsubscribing from email communications. Any verbal request to cease contact will be immediately actioned.

Information security

We work hard to keep your data safe. We use a combination of technical, administrative, and physical controls to maintain the security of your data. This includes using Secure Socket Layer (“SSL”) to encrypt all tramission of Client data for our Services. It is important to note that no method of transmitting or storing data is completely secure, however. If you have a security-related concern, please contact security-matters@targetis.co.uk.

Changes to this policy

This policy is subject to an annual review by the Directors each calendar year. Changes to this policy, required to meet regulatory or market changes during the year, will be made during this period.

Who we are and how to contact us

If you have questions, suggestions, or concerns about this policy, or about our use of your information, please contact us at privacy@targetis.co.uk.

If you are seeking to exercise any of your statutory rights, please contact our Data Protection Officer at data-protection-officer@targetis.co.uk. You may also contact us at:

For the Attention of:

The Company Secretary
Target Information Systems Limited
DMC02

County Way

Barnsley

S70 2AG